Trust & Safety

How we verify our professionals

Inviting someone into your home requires trust. Here's exactly what we do before any professional steps through your door.

Aadhaar card verification through our KYC partner. Every professional's identity is confirmed before onboarding.

Criminal record check run through government databases. Any prior convictions result in immediate disqualification.

Hands-on trade test conducted by our field operations team. Professionals must score above 80% to join.

Trade licence, tools, and professional equipment are verified. We confirm they have what they need to do the job right.

Any professional with a sustained rating below 4.0★ is reviewed and may be suspended from the platform.

Questions about a specific professional? Email our trust team and we'll share their verification status within 24 hours.

Instafix

Trust & Safety

Inviting someone into your home requires trust. Here's exactly what we do before any professional steps through your door.

Aadhaar card verification through our KYC partner. Every professional's identity is confirmed before onboarding.

Criminal record check run through government databases. Any prior convictions result in immediate disqualification.

Hands-on trade test conducted by our field operations team. Professionals must score above 80% to join.

Trade licence, tools, and professional equipment are verified. We confirm they have what they need to do the job right.

Any professional with a sustained rating below 4.0★ is reviewed and may be suspended from the platform.

Questions about a specific professional? Email our trust team and we'll share their verification status within 24 hours.

Your home fixed, today.